Frequently asked questions

WHAT IS A GROUP BUY?


A Group Buy is similar to pre ordering a product before production. Our Desk Pads are made in bulk and need pre ordering before production. We (UNSPOKEN) take pre orders for a set period of time (Usually around 1-4 Weeks) and then make the order with manufacturers, The product then ships to UNSPOKEN HQ, We then carefully package up your product and send them out to you (THE CUSTOMER)




MY ACCOUNT OR ORDER ISNT SHOWING?


on 20/10/2020 we switched website provider and we couldnt drag this info across with us, but dont worry if you have a question about a order made before this date, just drop us a message HERE




WHAT IS THE STATUS OF MY GROUPBUY?


you can visit out UPDATES page or DISCORD server and find out all about that




CAN I GET A DISCOUNT CODE?


Some creators and influencers have some codes laying around, hunt for them.




WHERE ARE UNSPOKEN BASED?


Unspoken are based in the UK, all of our items ship from here.

We are working on getting vendors in other countries so shipping costs are lower and quicker.




SHIPPING COSTS?


Shipping costs all depend on the location, if you go to order a item it will calculate the costs there. (Please remember we are from the UK)